This Privacy Policy explains how SpinFormula, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so that you understand your rights and our responsibilities.

We are committed to handling your information with care, transparency, and in a manner consistent with applicable data protection standards. If you have questions about anything described here, you can reach us through our support channels at any time.

What We Collect and Why

When you create an account with us, we collect the personal information necessary to register and verify your identity. This typically includes your full name, date of birth, email address, and the payment details associated with the deposit and withdrawal methods you choose to use — such as card information or details linked to your chosen payment provider. We collect this information because it is required to open your account, process transactions securely, and meet our obligations under anti-money laundering and identity verification requirements.

During transaction processing, additional data may be gathered by our payment gateways and identity verification partners. These are trusted third-party services engaged solely for the purpose of completing financial transactions and confirming that you are who you say you are. We do not sell or rent this information to any other party. Data may also be shared with regulatory authorities where we are legally required to do so. Beyond these limited and specific circumstances, your personal data remains within our systems.

How We Protect Your Data

We take the security of your personal information seriously. All data transmitted between your browser and our web platform is protected using 256-bit SSL encryption, which ensures that your details cannot be intercepted during transit. Once received, your information is stored on secure servers with access restricted to personnel who require it to carry out their specific duties. We maintain internal controls to prevent unauthorised access, and these controls are reviewed on a regular basis.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by applicable law and regulatory guidance. After that retention period has elapsed, your data is securely deleted or anonymised. If you would like your account closed and your data removed ahead of any mandatory retention period, you can make this request through our support team, who will guide you through the process.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your information where no legal obligation prevents us from doing so. To exercise any of these rights, please contact us via our available support channels and we will respond in a timely manner.

From time to time, we may update this Privacy Policy to reflect changes in our practices or in applicable data protection requirements. When material changes are made, we will notify you through your registered account or by a notice displayed on the web platform. We encourage you to review this page periodically so that you remain informed about how your data is being handled.